You may cancel your policy via our customer portal or by email us at contactUS@msimga.com. If your payment is late or missing, you will be notified and your policy will go into pending cancellation status.
Please contact our partner Millennial Specialty Insurance to cancel your policy.
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Email contactUS@msimga.com
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Call 844-977-4959
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Login to the customer portal and select Request Policy Change, then Request Cancel
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Please note that only a named insured on the policy can cancel. Your leasing office cannot cancel your policy for you. Moving out does not cancel your policy. Your policy can also be transferred to a new address when you relocate in the same state.
My policy says pending cancellation. What should I do?
If your payment is late or missing, you will be notified and your policy will go into pending cancellation status. Your policy will cancel and you will no longer have coverage if payment is not made to bring your policy current. If your policy is in canceled status, you may be eligible for reinstatement and will need to contact our partner Millennial Specialty Insurance at 844-977-4959.
How can I change or add an additional interested party on my policy?
To change or add an interested party to your policy, you need to:
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Email contactUS@msimga.com
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Call 844-977-4959
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Login to the customer portal and select Request Policy Change, then Add/Edit Additional Interest
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If you have purchased renters insurance from another provider, please contact that provider directly for information on how to cancel or update your policy.