I previously canceled my application. How can I reapply?

To re-apply after canceling your application, contact our support team. Include any necessary changes and new lease details if applicable.

If you have a closed application on file with TheGuarantors, you can request to re-open your application by contacting our team. Text SUPPORT to +1 929-556-6810*

Please be sure to use the same email address that you used to create your application with us. This will help our team to confirm your identity and locate your application quickly.

If you need to make any changes to your application upon having it re-opened, please include this in your request. If there will be any changes to the building, unit number, or leaseholders on your application, please provide the new lease details:

    • Building address

    • Apartment number

    • Gross monthly rent

    • Leaseholders’ names and email addresses

Please note that there is a 30 day waiting period to re-open an application that has been declined. If 30 days or more have passed since your application was last declined, you may request to have your application reviewed again.


*By texting us, you consent to receiving transactional calls and text. Standard messaging and data rates may apply. For more information, please visit our Telephone and Text Communications Terms and our privacy policy